This Privacy Policy explains how Squado ("Squado", "we", "us") collects, uses, and shares information when you use the Squado mobile application and related services (the "Service"). Squado helps adults find people to play sports and be active with.
The data controller for personal data processed through the Service is CreativeSocially, a sole proprietorship (enkeltmandsvirksomhed) registered in Denmark under CVR no. 45489787 and based in Copenhagen, which operates Squado. You can reach us about privacy at [email protected].
| Purpose | Legal basis |
|---|---|
| Creating your account and providing the Service you sign up for | Performance of a contract |
| Optional profile details and links you choose to add | Consent (you can remove them at any time) |
| Safety, abuse prevention, securing the Service | Legitimate interests |
| Managing subscriptions and payments | Performance of a contract |
| Meeting legal and regulatory requirements | Legal obligation |
Where we rely on consent, you can withdraw it at any time without affecting processing that already took place.
Your profile (name, age, city area, photos, bio, sports, and other profile details you add) is visible to other Squado users so they can decide whether to play with you. When you join or host an event, or join a community, other participants can see that. Messages you send in a chat are visible to the other participants. If you file a report, the reported user is not told who reported them.
We use a small number of trusted providers to run the Service. They process data only on our instructions:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Application hosting, database, authentication, storage | EU (Frankfurt) |
| Resend | Sending sign-in and service emails | EU (Ireland) |
| Apple | Sign in with Apple, App Store subscription billing | US / global |
| Sign in with Google; city suggestions when you type a city (Google Places) | US / global | |
| RevenueCat | Managing and validating subscriptions | US |
| Cloudflare | DNS for squado.co, and delivering email you send to our support and privacy addresses | EU / global |
| Vercel | Hosting the squado.co website (these pages) | US / global |
We may disclose information if required by law, or where we believe it is reasonably necessary to protect the rights, safety, or property of users, the public, or Squado.
We do not sell your personal data, and we do not share it for third-party advertising.
Squado uses your device's location only while the app is open and only to calculate distances between you and events. We do not store your coordinates, and we do not track your location in the background. The city shown on your profile is one you choose from a list of suggestions; when you type, the text you enter is sent to Google Places to return matching cities. We save only the resulting city and country name, which is display information, not a precise location. You can turn off location permission at any time in your device settings — some distance features will simply be unavailable.
Squado Plus is a paid subscription sold through Apple's In-App Purchase system. Apple is the merchant of record and processes your payment; we never receive or store your card details. We use RevenueCat to manage your subscription and to tell us whether it is active and when it renews or expires, so we can unlock or lock Plus features. See our Terms of Use for the subscription terms, and Apple's own privacy policy for how Apple handles your payment.
We keep your personal data for as long as your account is active. When you delete your account, we delete your profile and associated personal data, and content tied to your account is removed or disassociated, except where we must keep limited information to meet legal obligations, resolve disputes, or enforce our agreements. Some information may remain in backups for a limited period before being overwritten.
Under the GDPR you have the right to:
You can exercise most of these directly in the app (editing your profile, or deleting your account under Settings). For anything else, email [email protected]. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet, datatilsynet.dk).
We protect data with industry-standard measures, including encryption in transit and row-level access controls that restrict each user's access to their own data. No system is perfectly secure, but we work to keep your information safe and to respond quickly to any incident.
Your data is stored in the EU, and our email sending runs in the EU (Ireland). Some of our providers (for example, Apple, Google, RevenueCat, and Vercel) are based in or transfer data to the United States. Where data leaves the EU, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
Squado is only for adults. You must be at least 18 years old to create an account or use the Service. We do not knowingly collect data from anyone under 18; if we learn that we have, we will delete the account.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the app. Continuing to use the Service after an update means you accept the revised policy.
Questions about privacy? Email [email protected] (general support: [email protected]).